PUPS Software

PUPS EHR is an affordable Electronic Health Record for Human Service
Organizations that gives staff the tools they deserve to do a good job
and have a good life.

Become A Better
Caretaker of Your Clients

Become A Better Caretaker of Your Clients

PUPS EHR is an affordable Electronic Health Record for Human Service Organizations that gives staff the tools they deserve to do a good job and have a good life.

Trusted by 30 + Health Service Organizations (HSO) Nationwide

"With other software vendors, it’s really hard to get a hold of anyone. With PUPS Software, I know if I ever need something, I know I can call Jason’s team anytime."

With PUPS Software, I know if I ever need
something, I know I can call Jason's team anytime."

Matt Sparling

Vice President, Strategy and Development
Vivant Behavioral Healthcare

You're tired of being told "No".
But you need help customizing your software.
So it's time you met PUPS EHR

Have you ever experienced the frustration of navigating through 80 clicks in your EHR system..

Just to fill out a simple treatment plan?

What if you requested a custom solution to
streamline your workflow?

A typical software vendor responds with a discouraging, “No. It doesn’t work that way.

In the field of human services, every moment counts

Every second spent dealing with technical problems detracts from the care and support your clients depend on you for.

At the end of the day, your client’s safety is the most important thing in your field.

Any EHR that’s too complicated or inefficient can jeopardize that crucial aspect of your work..

Get a trusted EHR advisor you know
you can call anytime, about anything.

"The PUP's team is amazing. They are very responsive. So I'm not usually waiting a day or two for a response. It's usually within an hour."
Maybe a little more depending on the day.

“They’re very, very responsive. They’re very nice and
receptive and understanding, which has helped
this process so much.”

La Dena Goldsmith

Corporate Compliance Officer Successful Dreams Support Services

EHR that's powerful and easily customizable.
Without the high costs.

On-call support

You know someone's going to pick up the phone

Documentation requirement changes? Billing
requirement changes? EHR system issues?

Or, maybe you’re exploring a new line of
business that needs new forms and processes.

From our experience of helping over 30 HSOs
nationwide, our clients view us like
their in-house consultant and problem
solvers.
Cloud-based

Access case files from anywhere

Now case managers can say good-bye to the days of physically going to a site, copying records, scanning, and faxing.

Because PUPS is web-based, anyone can access files regardless of whether they are on desktop or mobile, Windows or Mac, Android or iPhone.

More cost-efficient than pen and paper

Save a whole lot of money

If you’re still relying on manual records, that means
you’re paying a lot for paper, printing
costs, and overpriced ink toners.
Handwriting is harder to read, adding more
confusion. Finding files takes longer so you’re
paying staff additional overtime costs to keep up
with audits.
When you switch over to PUPS EHR, all of those costs go away.
Quickly Customizable

Adapts to your specific need

If you need a new form created that’ll simplify your workflow, you shouldn’t have to wait months on end from your EHR vendor.

At PUPS EHR, our developers can fulfill your custom requests from scratch. Within a week.

Easy-to-Use Interface

New team members can dive right in

A lot of EHRs are complicated to use, requiring additional training for new team members. With PUPS EHR, we designed the interface to be so easy- to-use, new staff members can understand your system in 30 minutes.
HIPAA Compliant

Never worry about audits or regulators again

You won’t have to worry about the process of quickly pulling together case files for a regulatory audit.

Our secure cloud system keeps all your records accessible from anywhere, organized, secure, and HIPAA Compliant.

"I have worked with other Electronic Medical
Records programs...and they are all outdated.
PUPS is really the next gen of EHR. "

“I have worked with Best Notes, FamCare, and a couple other electronic medical records programs. A lot of times they’re super complicated.

They don’t get you the information that we need for our industry… And they’re not easily
accessible.

Whereas with PUPS – it’s web-based, it’s easily accessible.

So if we’re working on the road, we can put a report in…If we’re on-site or off-site, it doesn’t
matter.

We can access it, pull up information, and be able to access our art science records, and be able to add to them and modify them as needed.”

Larry Black, BA

Trainer
Falcon Ridge Ranch
Lava Heights Elementary

Even if you've been with your current EHR for years,
is it worth the daily frustration... For your team? For
your clients?

Even if you’re still using pen and paper, our migration and onboarding process is smooth and
easy.

In less than 30 minutes, we’ll get your team set up on a demo account.

Cost-efficient for your organization. Easily
accessible
files for your team. Better quality of care
for your clients.

Imagine an EHR partner who is:
– Side-by-side with you in the ongoing development of your health records

– Makes sure your health records are meeting all of your accrediting and regulatory requirements

– Helps you keep your documentation precise, consistent, and detailed

Not only that, we understand that when you’re in human services, the time you take dealing with software issues is time taken away from caring for people.

A seamless transition in just 3 steps

Understand your needs

We identify your pain points with your current EHR or documentation practice.

Customize your EHR

Our team tailors the software to meet your organization's unique needs.

Smooth migration

Enjoy a smooth transition with minimal disruptions to your operations.

About the creators of PUPS EHR

We know you have the difficult job of
working with the most vulnerable among us

As technology advisors for the last 20 years, we currently support over 30 human service organizations across the country, for 3000 human service workers everyday.

We’re ready to work alongside your company so you can serve your clients better.

Don't happy and engaged therapists
provide better treatment?

An EHR system that makes your therapists lives easier means they are freed up to do what
they’re trained to do – and what they love to do.

What happy providers and therapists are saying about PUPS EHR

I think it is a pretty smooth program. PUPS works very well for me.

Adam P.

Love PUPS. It is very responsive.

Fillis W.

I like that it is user friendly.

Dannie W.

I’m very happy the way it runs. I like PUPS.

Gloria G.

It’s easy to navigate and use !

Ashlie Y.

It’s very user friendly.

Laura L.

The PUPS/Willetts team always resolve my concerns quickly, professionally, and efficiently. If there is something they do not know or cannot resolve they always provide alternatives (other solutions/resources). Thank you for providing such competent and pleasant support team members. Read more

Michele B.

It’s pretty easy and self-explanatory.

Hannah W.

The incident reporting PUPS provides is phenomenal. It allows users to break down incidents by multiple categories. I review every incident that happens within my facility so to have a system that easily shows a daily/weekly/monthly snapshot makes my job easier. Read more

La Dena G.

Using PUPS for our intake process and the capabilities of sending them directly to the client and receiving it directly through it is exciting. I’m so excited and can’t wait to share it with the other users. The scheduling of encounters and the provider calendar will allow us to move from 3 separate systems to 1! Read more

Desire M.

The new PUPS design and features make it easier to do our jobs. The various reports available to us make it easy to see a patients progress at a quick glance. Read more

Efrain C.

I am looking forward to being able to send packets to our clients via PUPS! Also, the menu search is fantastic!!

Trudy U.

About the creators of PUPS EHR

We know you have the difficult job of
working with the most vulnerable among us

As technology advisors for the last 20 years, we currently support over 30 human service organizations across the country, for 3000 human service workers everyday.

We’re ready to work alongside your company so you can serve your clients better.

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