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Top 5 Compliance Risks Facing Agencies with Group Homes

As regulations evolve and expectations around care quality continue to rise, compliance remains one of the most pressing challenges for group home agencies. Whether your organization supports adults with intellectual or developmental disabilities (IDD), behavioral health needs, or youth in residential care, maintaining compliance in 2026 will require both vigilance and adaptability. Here are five …

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LifePath Partners with Willetts Technology to Enhance Care for Individuals with Developmental Disabilities

Bethlehem, PA – September 5, 2025 – LifePath, a nonprofit serving individuals with developmental disabilities, has chosen Willetts Technology’s PUPS Electronic Health Record (EHR) and PUPS Inspection Management System to improve care and streamline operations. LifePath selected the PUPS EHR for its user-friendly design, which makes it easy for direct care staff to adopt and …

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Strengthening Client Safety: How PUPS Empowers Your Team with Medical Alerts & Acknowledgements

In healthcare, timely awareness and documentation of critical client information can be the difference between safe outcomes and preventable mistakes. PUPS EHR’s Medical Alerts & Acknowledgements feature is designed to enhance communication, accountability, and response—putting client safety front and center. What Are Medical Alerts in PUPS? Medical Alerts in PUPS let administrators create urgent flags—such …

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Volunteers of America of Pennsylvania Selects PUPS EHR to Enhance Service Delivery

Cumberland, MD – Willetts Technology, Inc., a leader in cutting-edge software solutions for the behavioral healthcare industry, is excited to welcome Volunteers of America of Pennsylvania located in Harrisburg, PA as its newest client. The organization will be implementing Willetts Technology’s PUPS Electronic Health Record (EHR) platform to support and streamline the delivery of services …

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Digital Transformation for Human Services Where to Start?

Digital Transformation for Human Services Where to Start? I often hear from human service organizations that hesitate to embrace digital transformation, fearing the challenges of change. But in today’s world, avoiding technology isn’t just an inconvenience—it’s a risk to sustainability and impact. This blog is a guide to navigating digital transformation successfully, helping organizations adopt …

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The Future of Technology in Human Services

The Future of Technology in Human Services Trends to Watch in 2025 After years of working with human service organizations, I’ve seen firsthand how technology can both empower and challenge the way we support individuals and communities. From streamlining case management to enhancing accessibility, digital tools have already reshaped the field—but what comes next? In …

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Why Every Employee in Human Services Needs an Email Address: Security and HIPAA Compliance

Human service organizations operate in a highly sensitive environment, where protecting client information and ensuring compliance with regulations like HIPAA (Health Insurance Portability and Accountability Act) are paramount. While many roles in these organizations may not require frequent email use for day-to-day tasks, providing every employee with a secure, organization-issued email address is a critical …

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Introducing the PUPS Inspection Management System: A New Era for Group Home Compliance and Efficiency

Introducing the PUPS Inspection Management System: A New Era for Group Home Compliance and Efficiency Managing group homes for adults with intellectual and developmental disabilities (IDD) requires a high level of care, compassion, and commitment to safety and compliance. At PUPS Software, we understand that organizations managing these homes face unique challenges, from rigorous compliance …

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How PUPS EHR Empowers Providers to Track Employment for Adults with Intellectual and Developmental Disabilities (IDD)

For adults with intellectual and developmental disabilities (IDD), employment can be a key factor in achieving a sense of independence, purpose, and normalcy. Despite its importance, employment tracking is often overlooked in traditional Electronic Health Records (EHR) systems. Recognizing this gap, PUPS EHR was created with a unique approach—providing practical solutions to improve quality of …

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How PUPS Software Simplifies Tracking Referrals and Reporting on Common Reasons for Denial

Managing referrals efficiently is a critical component of providing care for adults with intellectual disabilities. However, one of the more challenging aspects for service providers is not just accepting and processing referrals, but understanding why some referrals are denied. Tracking these reasons is vital, as it helps organizations identify patterns, streamline their services, and ensure …

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